AI7 min read
Why human-in-the-loop AI matters
Autonomy is seductive and usually wrong for business workflows. A case for putting AI behind an explicit approval boundary — and how I designed one.
In progress
This essay is being written. It will draw directly on building Agentic CRM and the work behind it — concrete decisions, trade-offs, and what actually held up in practice, rather than generic advice.
Want to read it when it's ready, or talk through the topic now? Get in touch.